Privacy Policy

• •Provide Services: Execute trades, manage bots, display analytics, process subscriptions, and deliver notifications.
• •Improve Platform: Analyze usage patterns, troubleshoot issues, optimize performance, and develop new features.
• •Communicate: Send service updates, security alerts, billing notifications, and (with consent) marketing communications.
• •Security: Detect fraud, prevent unauthorized access, and protect our platform and users.
• •Legal Compliance: Meet regulatory obligations, respond to lawful requests, and enforce our Terms of Service.

We do not sell your personal data. We may share information with:

• •Service Providers: Payment processors, hosting providers (AWS), email services, and analytics tools — under strict data processing agreements.
• •Exchanges: API credentials are used to interact with your exchange accounts. No personal data beyond what's required for trade execution is shared.
• •Legal Authorities: When required by law, subpoena, or to protect our legal rights.

We implement industry-standard security measures including: AES-256 encryption for API keys and sensitive data, TLS 1.3 for all data in transit, bcrypt hashing for passwords, regular security audits and penetration testing, role-based access controls, and SOC 2 Type II compliance (in progress). While no system is 100% secure, we take every reasonable measure to protect your data.

We retain your account data for as long as your account is active. Trade history and analytics data are retained for 3 years for reporting purposes. When you delete your account, we remove or anonymize your personal data within 30 days, except where retention is required by law. API keys are immediately and permanently deleted upon account closure or disconnection.

Depending on your jurisdiction (GDPR, CCPA, etc.), you have the right to:

• • Access a copy of your personal data
• • Correct inaccurate or incomplete data
• • Delete your account and associated data
• • Export your data in a machine-readable format
• • Opt out of marketing communications
• • Restrict or object to certain data processing

To exercise these rights, contact us at privacy@botprimex.com.

We use essential cookies for authentication and session management, functional cookies for preferences, and analytics cookies (with consent) to understand usage patterns. You can manage cookie preferences in your browser settings. Disabling essential cookies may affect platform functionality.

Your data may be processed in countries outside your residence. We ensure appropriate safeguards (Standard Contractual Clauses, adequacy decisions) are in place for international data transfers in compliance with GDPR and applicable laws.

BotPrimeX is not intended for users under 18 years of age. We do not knowingly collect personal data from children. If we discover we have collected data from a minor, we will delete it promptly.

We may update this Privacy Policy periodically. Significant changes will be communicated via email or an in-platform notice. The “Last updated” date at the top reflects the latest revision. Continued use after changes constitutes acceptance.